Conditions

Introduction

Welcome to F.A.S. The following Terms and Conditions guide the use of and commerce on our web store. This is what You can expect from us and what we expect from You. These terms and conditions can be adjusted from time to time.

§1 General

You can shop our product through our web store. If you have any questions please contact us by sending an e-mail to info@firasalsaffar.com.

All merchandise remains our property until payment is fulfilled.

Any attempts of frauds will be reported to the Police. F.A.S. reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected.

No other payment options in addition to these displayed at checkout are accepted.

F.A.S. holds the right to have minor deviations related how material, colour, weight, measurements, or manufacturing, appear on our web store. This also includes type faults, price and stock changes.

You have to be of majority age to shop or have a guardian confirming your order. Leave name and phone number to this person at checkout.

§2 Delivery

All shipments are sent by Posten Sverige AB or UPS. The order will be sent to the address given in your personal profile or provided in checkout process. Estimated shipping time is 2-5 business day (Sweden) and 5-10 business days (International), if anything else is not announced in our web store. We have everything you can buy on the web store in stock.

We will charge 25 EUR for declined items, e.g. if you refuse to sign or will not pick up the order at your pick-up point. If you change your mind about things you ordered contact us immediately. You still have to collect your package and return it back to us.

Damaged goods shall be reported at the pick-up point. If you notice the damage after receiving the package please contact us. When returning it you are responsible for the goods.

Our shipping costs:

Sweden: Free shipping
Other countries: 89 SEK (for 1 item). 129 SEK (for 2 or more items).  

 SEK = Swedish Krona

§3 Payment

You have the following options:

When using credit card You pay immediately at checkout. When ordering You will receive a confirmation by mail. When the package arrives You pick it up at your local pick-up point. All information concerning your credit card is encrypted and secured with a specific technology through PayPal. Firas Al-Saffar reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected. Firas Al-Saffar can also demand You to confirm the order separately by mail sent to the invoice address before your order is delivered. 

§4 Return Policy 

Swedish law is applied, according to the right of reclamation and returns see Konsumentverkets homepage for more information. You have the right to return a product and get a full refund or exchange the product, within 14 days from receiving the goods. If You change your mind about a product You have to contact us within this time. Firas Al-Saffar is unable to take back products that have been processed or used.. There are no refunds for Sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product You pay for the shipping cost. If the product is defect, damaged or if the return is due to a mistake made by Firas Al-Saffar, we will in this case bear or reimburse the delivery cost. Please report the reclamation to us before returning the product, then return the product together with your receipt to this address: 

Firas Al-Saffar
Vantörsvägen 105
125 57 Älvsjö
Sweden

§5 Security 

All information concerning your credit card is encrypted and secured with a specific SSL-technology. Most web browsers use symbols or the guide https:// to show that the page You are visiting is secured. Firas Al-Saffar cooperate with PayPal for redemption of credit card payments. According to Swedish law (PUL) Firas Al-Saffar has to have your approval before handling your personal information. Receiving your personal information helps us to give You good custumer service and updates for your interest. Firas Al-Saffar will not leave or sell your personal information to third-parties without your consent. 

§6 Force Majeure 

In case of war, civil war, revolution, riot, strike, lockout, blockade, natural disaster, measures by public authority or similar circumstances Firas Al-Saffar will apply to Force Majeure. This means that these Terms & Conditions can not or only partly be performed. If this occurs Firas Al-Saffar will try to inform You about this.